Terms and Conditions

Welcome to DLALIO.

These Terms and Conditions govern your use of the DLALIO website, application, account, content-sharing features, LIVE streaming, virtual items, gifting, creator rewards, and other services provided by DLALIO.

By creating an account, you agree to these Terms and Conditions. If you do not agree, do not create an account or use services that require acceptance.

DLALIO is intended for adults aged 18 and over. You must be at least 18 years old to create or use a DLALIO account.

You must provide truthful information about your age and must not use another person's information to bypass this restriction.

You must not allow a person under 18 to use your account or use DLALIO through an account registered to someone else.

DLALIO may restrict or suspend an account where there are reasonable grounds to believe that the age requirement has been violated. Any collection or verification of age information must comply with the Privacy Policy and applicable law.

You must provide accurate registration information and keep your account information reasonably up to date.

You must not impersonate another person, create accounts for fraudulent purposes, or access another person's account without authorization.

You are responsible for protecting your login credentials and reporting suspected unauthorized access.

DLALIO may apply reasonable security checks, account restrictions, or verification procedures to protect users and the platform.

DLALIO is intended to provide a safe and respectful community.

The following content and conduct are prohibited:

• Nudity, including explicit displays of intimate body parts.
• Pornography, sexually explicit material, and sexual acts.
• Sexual exploitation, sexual coercion, or content involving sexual abuse.
• Any sexual content involving minors or the sexual exploitation of minors.
• Harassment, bullying, stalking, threats, and targeted abuse.
• Hate speech, discriminatory abuse, and threats against individuals or groups.
• Graphic violence, unlawful violent threats, and content promoting serious harm.
• Human trafficking, exploitation, or promotion of illegal activity.
• Fraud, scams, impersonation, and deceptive fundraising.
• Copyright infringement and unauthorized use of another person's content.
• Sharing another person's private or intimate information without lawful authority.
• Spam, malicious links, malware, account theft, or attempts to compromise platform security.
• Fake engagement, manipulated gifting, transaction abuse, or attempts to exploit platform rewards.
• Attempts to evade moderation, account restrictions, or age requirements.

DLALIO may remove prohibited content, restrict LIVE streaming, suspend accounts, or terminate accounts where appropriate.

You retain ownership of content you create, to the extent you own the relevant rights.

By uploading or sharing content through DLALIO, you grant DLALIO a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, and display the content as reasonably necessary to operate, secure, and provide the service, subject to your settings and applicable law.

You must have the rights and permissions necessary to upload or share your content.

You must not use DLALIO to infringe copyright, trademarks, privacy rights, or other protected rights.

DLALIO does not acquire ownership of your original content simply because you upload it.

Users who access LIVE streaming must comply with the age requirement, prohibited-content rules, and all other provisions of these Terms.

Streamers are responsible for the content they broadcast and must have permission to use any third-party content included in their streams.

Nudity, pornography, sexually explicit content, harassment, exploitation, and other prohibited conduct are not permitted during LIVE streams.

DLALIO may end a stream, restrict LIVE access, remove content, or suspend an account to enforce these rules or protect users.

LIVE features may be subject to technical availability, eligibility requirements, and account restrictions.

DLALIO may offer Coins for supported in-app uses, including sending virtual gifts where available.

Before purchasing Coins or sending a paid gift, users must be shown the applicable price, quantity, and relevant transaction conditions.

When an eligible gift is sent and the transaction is successfully processed, the gifting allocation is:

• 70% goes to the eligible streamer or creator.
• 30% goes to DLALIO.

The creator's share is credited in accordance with DLALIO's applicable gifting rules and may be represented as Gems.

A gift is not a cash payment directly from the viewer to the creator. It is a platform transaction governed by these Terms and the applicable in-app rules.

Users must not manipulate gifts, use fraudulent payment methods, exploit transaction errors, or attempt to obtain rewards dishonestly.

Gems are platform rewards that eligible creators may receive through supported gifting features.

The reference withdrawal value is 1,000 Gems = US$0.10.

The value applicable to an eligible withdrawal must be calculated using the platform's configured rate and displayed clearly to the creator.

Gems cannot be assumed to be immediately withdrawable merely because they appear in an account. A withdrawal must satisfy the eligibility, verification, minimum balance, and other requirements in these Terms.

DLALIO may investigate suspected fraudulent gifts, reversed transactions, or other activity affecting reward eligibility.

Creators may request a withdrawal only when withdrawal functionality is available and their accounts satisfy the applicable eligibility requirements.

The following rules apply:

Minimum withdrawal

• The minimum withdrawal request is 100,000 Gems, equivalent to US$10 before the withdrawal fee, using the stated reference conversion rate.

Withdrawal fee

• A 1.5% withdrawal fee applies to a successful withdrawal.
• The fee is deducted from the withdrawal amount.
• The creator receives the eligible withdrawal value after deduction of the applicable fee.

Eligibility and verification

Before a withdrawal can be processed, the creator must:

1. Have at least 100,000 eligible Gems available for withdrawal.
2. Have an account that satisfies DLALIO's eligibility requirements.
3. Complete any required identity or account verification.
4. Provide valid bank or payout details through the supported withdrawal process.
5. Provide any additional information lawfully required to process the payout.
6. Comply with applicable fraud-prevention, financial, and legal requirements.

Submitting and processing a withdrawal

• A withdrawal request must be submitted through the supported process.
• Submission does not guarantee immediate payment.
• Requests may be marked pending while verification or review is completed.
• A request may be approved, rejected, paid, failed, or reversed as appropriate to its actual status.
• DLALIO must not show a withdrawal as paid until payment has actually been confirmed.
• Incorrect bank details, failed transfers, suspected fraud, legal restrictions, or incomplete verification may delay, prevent, or reverse a payout where permitted by law.
• Where a withdrawal is rejected or fails, the applicable Gems and transaction records must be handled according to the actual transaction outcome and the platform's published rules.
• Users should contact DLALIO support to report missing or disputed withdrawals.

Any additional third-party payout charges, where applicable, must be disclosed before the creator confirms the transaction.

DLALIO must maintain accurate withdrawal records and must not falsely represent a pending, failed, or rejected payout as successful.

Purchase prices and currencies must be clearly displayed before payment.

Payments must use the payment methods supported by DLALIO.

Refunds, cancelled purchases, chargebacks, and disputed transactions will be handled according to applicable law, the relevant provider's requirements, and the terms disclosed for the transaction.

Nothing in these Terms removes a consumer right that cannot lawfully be excluded.

DLALIO may display advertisements, sponsorships, and promotional material.

Paid promotions must be presented in accordance with applicable advertising and consumer-protection requirements.

Advertisers and sponsors must ensure that their materials are lawful and that they have the necessary permissions to use them.

Users must not manipulate advertising or promotional features or engage in advertising fraud.

DLALIO may review reports and take appropriate action against violations, including removing content, ending streams, restricting features, suspending accounts, or terminating accounts.

Enforcement may be necessary to protect users, prevent fraud, maintain security, enforce these Terms, or comply with law.

Where appropriate and legally permissible, users should receive information about significant enforcement decisions and available review procedures.

DLALIO may use third-party services to support hosting, payments, communications, or other functions.

Third-party services may have their own terms and privacy policies. Their use must be consistent with applicable law and the DLALIO Privacy Policy.

DLALIO aims to provide a reliable service but cannot guarantee uninterrupted or error-free operation.

Features may be changed, temporarily suspended, or discontinued for maintenance, security, legal, or operational reasons.

Where appropriate and required by law, DLALIO will provide notice of material changes.

Users may stop using DLALIO and request account closure through any supported process.

DLALIO may restrict or terminate accounts for serious or repeated violations, fraud, security threats, or legal requirements.

Account closure does not automatically remove transaction records or other information that must lawfully be retained. Personal information must otherwise be handled according to the Privacy Policy and applicable law.

DLALIO provides its services subject to applicable law and the limitations that can lawfully apply.

Nothing in these Terms excludes liability, consumer rights, or statutory guarantees that cannot legally be excluded.

DLALIO may update these Terms to reflect changes in services, legal requirements, or safety requirements.

The current version and effective date must be displayed.

Material changes must be communicated where appropriate and required by law. Where renewed acceptance is required, DLALIO must obtain it through a clear process.

These Terms are subject to the applicable laws governing DLALIO, while respecting mandatory legal rights that apply to users.